Who We Are | InterMeta | Meta Ads and AI Automation, Melbourne
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About InterMeta

Ads That Bring Leads.
AI That Handles Them.

InterMeta is a small agency in Springvale, Melbourne. We do two things: run Meta ads on Facebook and Instagram that bring in leads for small and medium businesses, and build custom AI automation that answers enquiries, follows up, and books the work in.

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Two Things, Done Properly

Meta Ads

We build and run Facebook and Instagram campaigns that bring in enquiries. We write the ads, set up the tracking, watch the numbers daily, and cut what is not working. Our clients have seen real growth in sales, revenue, and time saved.

AI Automation

Leads are useless if nobody answers them. We build custom AI systems that reply to enquiries, follow up the ones that go quiet, book appointments into your calendar, and handle the admin in between. Built for your business, not off the shelf.

Numbers From Real Clients

0/7
Always On

The automation answers enquiries and follows up around the clock, including weekends

0 hrs
Average time saved a week

Repetitive admin stops eating your day so you can focus on the work that matters

$0k
Average cost saved a year

One system handles the work without adding another salary to the books

Cases
Real client results

See the actual businesses we have helped grow with Meta ads and automation

The Way We Do Things

Track 01 / Meta Ads

Bring the right leads in

01

Understand Your Audience

We learn who your best customers are, what they search for, what they respond to, and what makes them buy.

02

Strategise Campaigns and Angles

We design the Meta ad approach: the messaging, creative direction, targeting, and the funnel that turns clicks into enquiries.

03

Qualify and Nurture

AI driven automation qualifies and nurtures every lead, so the ones ready to buy are followed up in seconds and the rest are warmed up over time until they are.

04

Revive Your CRM

We put your existing customer base back to work. AI driven automation reaches out to past clients and dormant leads, revives the relationship, and wins back people who were ready to buy but slipped through the cracks.

Track 02 / Automation

Handle the work automatically

01

Understand Your Operation

We map how your business actually runs: the tools, the team, the daily workflow, and where the bottlenecks are.

02

Find Automation Savings

We pinpoint where time and money leak in admin, follow up, booking, and customer communication.

03

Build to Fit Your Systems

We write automation that connects to the software and processes you already use, not a replacement that forces you to change.

04

Confirm the Fit

We quantify the time and cost savings, show you a working demo, and you decide if it stacks up before anything goes live.

"

You do not rise to the level of your goals. You fall to the level of your systems.

James Clear, Atomic Habits

That is the whole idea behind InterMeta. We build the systems that grow a business: the ad system that brings the right leads in, and the automation system that answers, follows up, and books them. Get the systems right and the growth follows.

Meet Don

Don Seo

Founder, InterMeta

Don Seo is the founder of InterMeta, based in Springvale, Melbourne. He builds Meta ad campaigns and custom AI automation for small and medium Australian businesses, with a focus on writing code that fits real business processes and pipelines, including lead generation, follow up, and booking.

Before InterMeta, Don spent five years in radiation oncology, and three years in the automation and AI space within radiation oncology at GenesisCare, one of Australia's largest cancer care providers. In that role he built and managed automation workflows that used AI to outline organs and tumours in CT imaging, work that was eventually rolled out across GenesisCare's Australian operations. That experience taught him how to design careful, reliable automation for high stakes environments, and how the same disciplined approach can remove repetitive work from everyday businesses.

He also ran Meta and TikTok ad campaigns for food businesses around Melbourne. Those campaigns showed him the other half of the problem: the ads could bring in leads, but the leads often sat unanswered because the owners were busy running the business.

That is why InterMeta combines both. Ads that bring the leads in, and custom automation that answers them, follows up, and books the work. Two jobs, done properly, for businesses that do not have a marketing department.

Companies We've Worked With

How We Work

Built right, across every layer.

Every engagement covers four bases. Here is what each layer delivers.

Discovery Call

30 minute conversation, free. We learn what's broken, what's working, what your team has tried.

Stakeholder Map

We talk to the people doing the work, not just the people buying the work.

Written Brief

Everything we heard, summarised. You read it back to make sure we got it right.

North Star

One sentence on what success looks like 12 months from now.

Solution Architecture

Clear diagram of agents, integrations, and data flows before any code is written.

Written Scope

What we'll build, what we won't, and where the boundaries sit.

Phased Roadmap

Quick wins first, foundational pieces second, polish third.

Fair Proposal

Line by line pricing in plain language. No padded margins.

Custom Agents

Trained on your SOPs and brand voice. No off the shelf templates.

Stack Integrations

CRM, Drive, Slack, Workspace, Make, n8n. All wired in cleanly.

Internal Dashboards

One screen for the team to see what's happening across every agent.

Rapid Iteration

Feedback to deployed change in days. Loops closed weekly.

Monthly Tuning

Performance review, agent retraining, prompt updates every month.

Direct Line

Slack or email. You talk to the person who built it, not a ticket queue.

Response Times

We agree response times up front and stick to them when something needs fixing.

Strategy Review

Quarterly review of what the work returned, with a plan for the next 90 days.

How It Works

From conversation to collaboration.

Our work emerges from understanding, not assumption. Here's how an engagement unfolds.

Step 01

Discovery Call

A 30 minute conversation, free. We listen for what's broken, what's already working, and what your team has tried. No slide deck.

Step 02

Solution Design

We map a system tailored to your specific workflows and stack. You see exactly what you will get, what we will touch, and how the investment breaks down before you commit to anything.

Step 03

Build Together

Weekly cadence with a shared dashboard. You see progress, raise concerns early, stay involved. The system ships in stages, not at the end.

Step 04

Tune & Grow

Monthly tuning, quarterly strategy review. We evolve with your business, adding agents and refining prompts as your needs grow.

Want the Leads Coming In and Handled?

Book a free 30 minute call with Don. We will tell you what the ads and automation would look like for your business. Pricing is custom and quoted to fit your scope.

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